Országos Portásverseny 2010
A Magyar Szállodaszövetség mint kezdeményező, a Magyar Szállodaportások Aranykulcs Egyesületével együttműködve, s a HOVENTA (Hungexpo) kiemelt támogatásával, 2010. szeptember-október hónapokban Országos Portásversenyt rendez.
KÖSZÖNTŐ
Last Updated on Sunday, 21 February 2010 11:17 Written by Töreki György - admin Sunday, 30 August 2009 09:07
Dear Friends,
it is my big plesure welcoming you on our new website. This new design
will help you to use it quicker and it is more informative. Here you can
read reports and events and activities of our section.I do believe it is
an excellent opportunity to improve our communication worldwide.
Feel free to contact me if you have any comments or suggestions.
Service Trough Friendship
Tamas Ungar
President Les Clefs d'Or Hungary
WELCOME
Last Updated on Saturday, 13 February 2010 17:16 Written by Töreki György - admin Saturday, 27 June 2009 20:59
"It is never the job of the service provider to teach customers how to behave.Great service isn’t the stuff on the outside.
It’s the stuff on the inside.
Remember, the relationship
you have with your customer,
starts with the one you have with yourself."
-Holly Stiel
UNION INTERNATIONALE LES CLEFS D'OR
"The only limit to a concierge's abilities is your imagination"
Union Internationale des Concierges d'Hotel "Les Clefs d'Or" is an international association of Concierges. Registered at 12, rue Cambon, 75001 Paris, France.
The society formed in 1952 by initiative of the "founding father" Mr Ferdinand Gillet of France, was composed of delegates from France, Germany, England, Belgium, Denmark, Ireland, Italy and Switzerland. Today the society is established, through national sections, worldwide with 36 member countries. The members are selectod according to strict criteria of professionalism and dedication to top quality service.
By the auspices of the founders, the association set out to serve as a unifying link between the various national sections in order to develop friendship and solidarity among the concierges. This ideal is endowed in the society motto "service through friendship".
Another ideal of the U.I.C.H is to facilitate the travel of its hotel clientele and thereby to work for the development of the hotel trade and tourism in General. The society encourages active communication between its members by arranging international meetings and by distributing member publications.
Union Internationale les Clefs d'Or
A long history of hospitality...
In the ancient world it was the gatekeeper who held the keys to the house. He greeted guests as they arrived and attended to their needs. In the 12th century the "concierges" appeared in the castles and palaces of Europe where they remained important members of the household staff for centuries to come. Then as now, their duties were to welcome and assist the guests throughout their stay.
Today's castles and palaces are of course luxury hotels, and the concierges continue their ancient traditions. In 1929 the legendary parisian concierge, Ferdinand Gillet, envisioned a multinational network of concierges when he founded Les Clefs d'Or. Through the years this organization has spread to over 30 nations and comprises more than 3000 members worldwide.
The spirit of this global network is embodied in our credo:
In Service through Friendship.
As new concierges enter the profession they are made aware of this long tradition of hospitality, and the responsibility that wearing the golden keys brings with it.
We are commited to providing our guests with memorable and successful travel experiences
Supporters
